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Yes, we are very happy to guarantee our products. Customer satisfaction is of the utmost importance to us. |
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Is there a setup fee or artwork charge? |
In most cases there is no a setup fee. However if your artwork requires extensive work an additional charge may be necessary. You will be notified in advance if any additional charges are required.
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What about set-up charges or “per word or line” charges? |
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We do not have any set-up charges nor do we charge per word or line. Only artwork requiring extensive alterations will receive additional charges. |
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Do you have artwork or designs that can be used for my order? |
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Yes, we have all types of artwork. We specialize in helping you design your item to fit your special needs. |
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Can I have my company logo or my own artwork engraved on my item? |
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In most cases yes, however some products are not adequate for artwork. For best results, please provide the highest quality art possible. |
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How will my order be shipped? |
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In most cases we ship UPS or FedEx. This way your order can be tracked. |
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When can I expect my order to be shipped? |
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While all orders are customized and require time to create, we do our best to get your products shipped to you within 72 hours. |
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Frequently Asked Questions
